When Gabriel and I arrived for dinner at Thai Spice and Sushi, there were 3 booths and one table filled. All of the other booths and tables were empty. Our host began leading us to a table for 2, smack in the middle of the restaurant and we asked to instead be seated at one of the booths for 2 people. He paused, uncomfortably, and told us he had to go check with his manager. Huh? The manager came back and said, “I’m sorry but we need to seat you at a table.” I asked, “Oh, are the booths all reserved?” and she replied “No, but we need to evenly divide the work of the waitstaff, and the other waiter already has 2 booths to wait on. ” I was a bit taken aback by her response and pushed further asking, “What if suddenly 4 other parties come in for dinner, you will eventually seat people in those booths, right?” and she confirmed. She then told us that one of the other booths of people looked like they might be finishing up and we could wait for their table. Am I in the twilight zone? What kind of weirdo service rule is she following, especially in a fairly new restaurant where she should be trying to create a welcoming environment. Anyway, we really didn’t want the middle-of-the-room table so we decided to wait the 10 minutes it took to sit at a booth. This did not bode well for whatever was to follow.
Luckily, when we WERE finally seated, we quickly learned that our waiter was awesome. He was polite, funny, kind and knowledgeable. That *kind* of made up for it, but honestly, this manager really needs to re-think her approach.
We decided to share a few things including the basil fresh rolls (which had fresh veggies, basil and shrimp inside), the Thai salad with peanut dressing, and the shrimp Pad Thai. I thought the rolls and salad/dressing were all awesome..The Pad Thai was so-so. It actually had kind of a ketchup-y flavor to me. I know some recipes call for ketchup, but this was just too much…and it overpowered the whole dish. It wasn’t awful- just definitely not the best example of Pad Thai I’ve had before. When the waiter told us that the chef is actually FROM Thailand, I couldn’t help but think it was a shame that the recipe he or she learned was clearly not an authentic one.
Overall, our experience here was okay. As fantastic as our waiter was, the initial refusal to let us sit where we wanted really bugged me and may sway whether or not we go back. They do have some great sounding lunch specials on their menu and it might be worth one more shot…Have you been? What did you think?
Great review and funny in an odd sort of way, but I’ll be certain to avoid this place in the future. If you want great, real Thai food, I suggest you try Isan Thai on S. Trail in Sarasota. Wonderful service, excellent food, and they’ll make it as hot as you like. Isan is the northeast region of Thailand so the food is slightly different from what you’ll get in local dumbed-down Thai restaurants, but it’s authentic and delicious at a reasonable price.
Yes! Isan is my favorite Thai in the area. See my blog about it here: https://bigforkinmouth.com/2013/08/03/isan-thai-restaurant-5758-s-tamiami-trail-sarasota-fl/